There’s no doubt about it. Working together, working in a team is an awesome experience. Before you go thinking I’m incorrectly using a word in a modern sense let’s define the term.
Everyone laughs at the guy sitting back in his chair and coaching the team on the television. Regardless of the sport there’s always those individuals who think they can do it better. They see a better passing opportunity, or they imagine a smarter way to score. Those around them laugh at the obvious inability of their friend to actually accomplish the great boasts he makes. And to be fair, when seriously questioned he admits he would be incapable of performing at the same level as the pro athlete on the field. But this doesn’t stop him from continuing his boasting.
The conversation rages on, discussion and debate abound, individuals pick fights and people take sides. The community becomes embroiled in each minor change and pick up the banner for the underdog regardless of the logic or lack of evidence supporting a claim. At times it feels almost ludicrous. How could such animosity, such anger and personal feelings be so openly shown within a community? I believe the reason is simple and it is one of the reasons why I love open source.
One of the most common topics I speak on and work with on almost a daily basis is the topic of community building. How does an organization create, maintain, or grow a community? The topic is an interesting one and often a difficult one. Each community environment is different and unique and requires a thoughtful and focused plan to help nurture and grow from nothing into a powerful, strong, and successful community. The job of community building lies not with one person but with a group of people. Here are a few tips to get you started.
It finally happened. You developed a killer app. You spent months agonizing over every decision in getting the application to market and you’ve worked incredibly hard to create a cutting-edge technological marvel which blows away everything else on the web. You focused on all the right metrics, the user experience is beautiful and the community is thriving. (Yep, it’s open source). You feel on top of the world, and it’s exciting.
I was recently involved in a discussion where the topic of open source came up. The comment was made that open source has become quite ubiquitous in the world and the concept of open source was no longer novel or unique. In fact open source has become pretty much the “norm” or the standard by which technology projects are created. So with that base in mind, what does the open source of tomorrow look like?
Open source software is the future of our world. The power of the community has been clearly demonstrated and the opportunity to provide equality to businesses of all sizes has been shown. I’d like to share my latest endeavors with you and encourage you to join me.
Too often businesses are forced in to situations which limits their opportunity and their ability to succeed. Small businesses account for over 65% of all new jobs and more than 22.7 million small businesses existed (several years previous). Strikingly though of this dominant portion of the economy 80% average less than $50,000 in receipts. Small business is a struggle. More small businesses close than open each month and yet the struggle continues.
Small Business Confession
I’m part of a small business. I know firsthand the struggles faced and the challenges which exist in the day to day. One of the greatest concerns and frustrations I meet is the lack of strong software tools available for small businesses. This weighs on me heavily and I am deeply passionate about changing this perceived standard.
“All that is valuable in human society depends upon the opportunity for development accorded the individual.”
– Albert Einstein
What I Fight For
I’ve spent my entire professional life seeking ways to combat these issues and help other small businesses just like myself to succeed and find the resources they need to achieve their goals. Too many vertical markets exist where the only providers are large, closed corporations intent on maximizing their profits and focused solely on serving other businesses of their same size. The Fortune 500 helping the Fortune 500. No one is looking out for the little guy. The underdog. The up-and-comer.
Other Open Source Projects
Through the years I’ve been privileged to be a part of several open source projects and to create several open source tools aimed at providing an equal playing field for small businesses to compete at the same level as these large businesses. I’ve learned a lot. I’ve learned the importance of good support, the value in a community, and the opportunity for growth through conflicts.
Initiatives I’ve been fortunate to be involved in have released amazing Content Management software, Customer Relationship Management software, Project Management software, Live Chat Management software and others. Each of these software tools has been with the same goal. The empowering of small businesses. We’ve sought to reduce the ridiculous over-priced expense which previously had prohibited small businesses. But there’s still more to do. There are still more challenges to conquer and more ways to empower small businesses. Rest assured I will continue to be an active supporter and vocal contributor to each these open source projects.
Continuing To Grow
I am incredibly excited to share with you the next open source project I’ll be involved in. Myself along with several other close friends have identified a vertical market completely out-of-reach for many small businesses due to the exorbitant monthly costs. Monthly fees exceeding the entire gross revenue of approximately 75% of all U.S. small businesses. And yet a powerful piece of software which incredibly helps those businesses which can afford the service. This tool is revolutionary not just in the powerful, cutting-edge framework upon which its built but also in the disruption it brings to a previously closed market.
I look forward to sharing much more with you through my blog as we go about preparing tools. I’ll share the pain-points, the highs and the lows of beginning a new open source project and we’ll grow together as we begin to form a community. As we go if you have questions, ideas, or just general comments I welcome them. You can contact me directly through my email. The excitement is growing and the buzz is definitely starting to increase. I hope as things progress and I share different behind-the-scenes peeks you’ll start to feel the same enthusiasm that’s driving me!
Beginning a Community
Yes, I know I’m leaving things a bit in the dark at the moment but I promise more will come. I’ll share screenshots, ask for feedback, and just in general do everything I can to get you involved. I’m only one of the people involved in this very exciting effort. If you own, run, or work in a small business I hope you will become more and more involved as we go through this process. It’s never too early to become a part of this new open source community.
I believe in small businesses, equality, and community. I believe in open source.
I could of course have just as easily written standardisation (to please the other half). The concept in question is not necessarily related to a particular language but rather to the idea of keeping everything looking the same. There is a certain beauty in organization and standardizing items. How does this standardization help make open source better?
I still remember the first time my parents deemed me old enough to stay at home by myself. I felt an incredible feeling of power and responsibility. I also felt strangely free. I could do just about anything I wanted and I had the entire house to myself. Of course my parents had only run to the store and would be back in only a few minutes but for those few minutes I was master of my domain. My parents left me alone because they trusted me. They trusted me to not get in trouble and to not burn the house down! So what does trust look like in open source and how does that trust effect volunteers and contributors?
For those who were unable to attend J And Beyond this year in Königstein, Germany I have written a post in regards to the talk I delivered as the closing keynote. If you were unable to attend I hope you’ll take a moment to read the below talk and stop to think about where your time is being spent.